Questions about Medicare? We can help.
Call us at 1.800.234.7119
Please note that our office is experiencing telephone issues.
If you are are trying to connect with our Beatrice, Grand Island or Lincoln locations, please call the Department directly at 402.471.2201 and ask to be transferred.
Thank you for your patience as we work through this issue.
Nebraska SHIP, State Health Insurance Assistance Program, empowers, educates, and assists Medicare-eligible individuals, their families, and caregivers through objective outreach, counseling, and training, to make informed health insurance decisions that optimize access to care and benefits.
Nebraska SMP, Senior Medicare Patrol, empowers and assists Medicare beneficiaries, their families, and caregivers to prevent, detect, and report healthcare fraud, errors, and abuse through outreach, counseling, and education.
The federal government, through the Administration on Community Living (ACL), funds a SHIP and SMP in every state. The Nebraska SHIP & SMP is a division of the Nebraska Department of Insurance. SHIP & SMP does not sell insurance, nor does it endorse any insurance company, product, or agent.
Nebraska SHIP & SMP has a statewide network of certified counselors and partner organizations. Our counselors receive extensive training on Medicare and are available to meet for one-on-one counseling, to help with problem solving, provide support during decision making, and assist with identifying potential Medicare fraud, error, or abuse. SHIP & SMP counselors will not recommend policies, companies, or insurance agents, but will provide free, confidential, and unbiased assistance.
The Nebraska SHIP & SMP offers a toll-free hotline that any person eligible for Medicare, relatives, friends, or providers can call for answers to insurance questions, to report potential fraud or abuse, or to arrange a meeting with a SHIP & SMP counselor.
If you would like to speak to your local Nebraska SHIP & SMP office, call our hotline at 1.800.234.7119.

Do you compare? Click on the links below to review 2025 plan options in Nebraska.
Nebraska Part D Plans 2025
2025 Medicare Advantage Plans in Nebraska
Nebraska SHIP & SMP has a podcast! New episodes will be released on the first Wednesday of each month.

Link to Podcast House Media
Link to iTunes
Link to Spotify