Nebraska SHIP

New to Medicare?  Have questions about your current Medicare? 

Nebraska SHIP is here to help!

Call us for an appointment at 800-234-7119


Nebraska SHIP educates people with Medicare, empowering seniors and people with disabilities to make informed decisions about health insurance. Because Medicare can be confusing, the federal government, through the Administration on Community Living (ACL), funds a SHIP or State Health Insurance Assistance Program, in every state. The Nebraska SHIP is a division of the Nebraska Department of Insurance. SHIP does not sell insurance nor does it endorse any insurance company, product, or agent.

Nebraska SHIP also administers the State of Nebraska's SMP (Senior Medicare Patrol), which works to educate Nebraskans with Medicare to identify and report possible Medicare fraud, error, or waste. 

Nebraska SHIP offers a toll-free hotline that any person eligible for Medicare, relatives, friends, or providers can call for answers to insurance questions, to report potential fraud or abuse, or to arrange a meeting with a SHIP counselor.

Nebraska SHIP has a statewide network of certified counselors and partner organizations. Our counselors receive extensive training on Medicare and related health insurance. Counselors are available to meet for one-on-one counseling, to help with problem solving, and to provide support during decision making. SHIP counselors will not recommend policies, companies, or insurance agents, but will provide free, confidential, and unbiased assistance.

An important role of SHIP is to provide outreach and education regarding health insurance options, benefits, and choices. SHIP participates in outreach activities, presentations, media activities and provides assistance during Medicare's Annual Open Enrollment. 

If you would like to speak to your local Nebraska SHIP office, call our hotline at 1.800.234.7119.                                                                                                                                                                   


Volunteers are crucial to the success of Nebraska SHIP. SHIP volunteers gain tremendous satisfaction in knowing that they've made a difference for a senior citizen or someone with a disability. Volunteering is easy and volunteers can choose their level of involvement! New volunteers complete an initial training and have a goal of counseling a minimum of twenty four individuals each year. Additionally, nurses and social workers can earn continuing education hours for completing the volunteer training.

SHIP Volunteer Brochure

Volunteer Brochure


Event Calendar, classes, events and presentations

SMP Message: Never provider your Medicare number to someone who calls you.

Medicare Supplement Policies, a guide for Nebraskans

Important Links
The Official U.S. Government Site for Medicare. Compare and enroll in drug and health plans, information regarding Medicare.

Social Security Administration
The Official Website of the U.S. Social Security Administration. Apply for Medicare Parts A and B. Also apply for extra help for prescription drugs.

Medicare Account Login
Medicare's free, secure online service for accessing personalized information regarding Medicare benefits and services.

WPS Medicare
WPS is the CMS Medicare Contractor which provides Medicare Part A and B benefits. Medicare beneficiaries will receive information from this organization when they use Medicare services.

Part of the Nebraska Department of Health and Human Services; individuals can: select a self-screening application to determine the programs for which they may be eligible (including Medicaid, TANF, ADC, and Energy Assistance), complete an online application for programs for which they are eligible, and print a paper application that can be completed and mailed.

Nebraska's Area Agencies on Aging
Nebraska has several Area Agencies on Aging (AAA). The Aging Network in Nebraska is made up of individuals and organizations in the public and private sectors. A comprehensive list of services and resources is available.

Senior Medicare Patrol (SMP)
The goal of the Nebraska SMP is to help individuals identify and report possible Medicare or Medicaid fraud, error or waste and to provide tips on how consumers can protect themselves from healthcare scams.


Livanta is a Beneficiary and Family-Centered Care Quality Improvement Organization (BFCC-QIO). BFCC-QIOs are responsible for medical case review, which supports the rights of people on Medicare.

A Shopper's Guide to Long-Term Care Insurance
A LTC guide published by the National Association of Insurance Commissioners (NAIC).