Question 3

Question

Is there a faster way to appeal when I have a medical emergency?

Yes Answer

Correct!

If waiting the usual number of days for an internal or external appeal decision would seriously jeopardize your life or health, or if delayed treatment would jeopardize your ability to regain maximum function, you may request the expedited version of both internal appeals and external reviews.


 

No Answer

Incorrect!

If waiting the usual number of days for an internal or external appeal decision would seriously jeopardize your life or health, or if delayed treatment would jeopardize your ability to regain maximum function, you may request the expedited version of both internal appeals and external reviews.


 

Question 2

Question

Is there more than one stage of the health claim appeal process?

Yes Answer

Correct!

There are two stages to the process for appealing a health plan decision:

1.         Internal appeal: If your claim is denied or your health insurance coverage is cancelled, you have the right to an internal appeal.

2.         External review: For certain types of claims denials, after you have completed the internal appeal process, you have the right to request an external review by an independent third party. 

No Answer

Incorrect!

There are two stages to the process for appealing a health plan decision:

1.         Internal appeal: If your claim is denied or your health insurance coverage is cancelled, you have the right to an internal appeal.

2.         External review: For certain types of claims denials, after you have completed the internal appeal process, you have the right to request an external review by an independent third party.