Nebraska SHIP & SMP

We're moved! The Lincoln SHIP & SMP office will be available at 1526 K Street, Suite 201, Lincoln, NE 68508, effective July 1, 2024


Do you have questions about Medicare?

Do you have concerns about potential Medicare fraud, error, or abuse? 

Nebraska SHIP & SMP can help. 

To schedule an appointment with a certified SHIP & SMP representative,

call 1-800-234-7119


Nebraska SHIP, State Health Insurance Assistance Program, empowers, educates, and assists Medicare-eligible individuals, their families, and caregivers through objective outreach, counseling, and training, to make informed health insurance decisions that optimize access to care and benefits. 

Nebraska SMP, Senior Medicare Patrol, empowers and assists Medicare beneficiaries, their families, and caregivers to prevent, detect, and report healthcare fraud, errors, and abuse through outreach, counseling, and education. 

The federal government, through the Administration on Community Living (ACL), funds a SHIP and SMP in every state. The Nebraska SHIP & SMP is a division of the Nebraska Department of Insurance. SHIP & SMP does not sell insurance, nor does it endorse any insurance company, product, or agent. 

Nebraska SHIP & SMP has a statewide network of certified counselors and partner organizations. Our counselors receive extensive training on Medicare and are available to meet for one-on-one counseling, to help with problem solving, provide support during decision making, and assist with identifying potential Medicare fraud, error, or abuse. SHIP & SMP counselors will not recommend policies, companies, or insurance agents, but will provide free, confidential, and unbiased assistance.

The Nebraska SHIP & SMP offers a toll-free hotline that any person eligible for Medicare, relatives, friends, or providers can call for answers to insurance questions, to report potential fraud or abuse, or to arrange a meeting with a SHIP & SMP counselor.

If you would like to speak to your local Nebraska SHIP & SMP office, call our hotline at 1.800.234.7119.   


Nebraska SHIP & SMP has a podcast! New episodes will be released on the first Wednesday of each month.

What's Up With Medicare
Link to Podcast House Media
Link to iTunes 
Link to Spotify 







Volunteers are crucial to the success of Nebraska SHIP & SMP. SHIP/SMP volunteers gain tremendous satisfaction in knowing that they've made a difference for a senior citizen or someone with a disability. Volunteering is rewarding and volunteers can choose their level of involvement! New volunteers complete an initial training and have a goal of helping a minimum of 24 people with Medicare each year. Additionally, nursing and social work professionals can earn continuing education hours for completing the volunteer training.

SHIP Volunteer Brochure

Volunteer Brochure


Event Calendar, classes, events and presentations

SMP Message: Never provider your Medicare number to someone who calls you. website


Link to Additional Resources
The Official U.S. Government Site for Medicare. Compare and enroll in drug and health plans, information regarding Medicare.

Social Security Administration
The Official Website of the U.S. Social Security Administration. Apply for Medicare Parts A and B. Also apply for extra help for prescription drugs.

Medicare Account Login
Medicare's free, secure online service for accessing personalized information regarding Medicare benefits and services.

WPS Medicare
WPS is the CMS Medicare Contractor which provides Medicare Part A and B benefits. Medicare beneficiaries will receive information from this organization when they use Medicare services.

Part of the Nebraska Department of Health and Human Services; individuals can: select a self-screening application to determine the programs for which they may be eligible (including Medicaid, TANF, ADC, and Energy Assistance), complete an online application for programs for which they are eligible, and print a paper application that can be completed and mailed.

Nebraska's Area Agencies on Aging
Nebraska has several Area Agencies on Aging (AAA). The Aging Network in Nebraska is made up of individuals and organizations in the public and private sectors. A comprehensive list of services and resources is available.

Senior Medicare Patrol (SMP)
The goal of the Nebraska SMP is to help individuals identify and report possible Medicare or Medicaid fraud, error or waste and to provide tips on how consumers can protect themselves from healthcare scams.


Livanta is a Beneficiary and Family-Centered Care Quality Improvement Organization (BFCC-QIO). BFCC-QIOs are responsible for medical case review, which supports the rights of people on Medicare.

A Shopper's Guide to Long-Term Care Insurance
A LTC guide published by the National Association of Insurance Commissioners (NAIC).