Question 2

Question

Is there more than one stage of the health claim appeal process?

Yes Answer

Correct!

There are two stages to the process for appealing a health plan decision:

1.         Internal appeal: If your claim is denied or your health insurance coverage is cancelled, you have the right to an internal appeal.

2.         External review: For certain types of claims denials, after you have completed the internal appeal process, you have the right to request an external review by an independent third party. 

No Answer

Incorrect!

There are two stages to the process for appealing a health plan decision:

1.         Internal appeal: If your claim is denied or your health insurance coverage is cancelled, you have the right to an internal appeal.

2.         External review: For certain types of claims denials, after you have completed the internal appeal process, you have the right to request an external review by an independent third party.