Question 10

Question

Does an internal appeal have a time frame to be decided? 

Yes Answer

Correct!

Your internal appeal must be completed within 15 working days after the insurance company received your request for review. For some claims, if the insurer cannot complete the review within 15 working days, it may take up to an additional 15 working days.

No Answer

Incorrect!

Your internal appeal must be completed within 15 working days after the insurance company received your request for review. For some claims, if the insurer cannot complete the review within 15 working days, it may take up to an additional 15 working days.